Route

Nova Wax is proud to partner with Route, the leader in package protection and tracking solutions. Nova Wax customers will have access to FREE visual tracking and the option to add premium shipping insurance on every order! With Route you can visually monitor the shipping progress of your Nova Wax order in an easy-to-use interface, and you can have confidence that your order is protected. 

 

Route+ is premium package protection for your online orders. When you add Shipping Protection at checkout, you will have coverage in the unfortunate event that your package is lost, stolen or damaged. You can easily file a claim with Route and receive a replacement or be fully reimbursed for your order. We are excited to offer this service for all domestic and international orders and we highly recommend you use Route+ package protection at checkout. 

 

For your convenience, Route+ will be automatically added to your cart at checkout but the service is completely optional. You can deactivate Route+ at any time by toggling the switch in your order summary. On orders under $100 Route+ will be $0.98, orders over $100 will pay 1.8% of their order value for Route+.

 

If you choose to opt-out of purchasing Route+ premium package protection, please understand that Nova Wax is not to be held responsible for any product loss, damage, or other issues that occur once the product or product(s) have left our facility. If you opt out of Route+ and have delivery issues with your order, please contact the shipping carrier directly. 

 

Want to learn more about the benefits of adding Route+ to your Nova Wax shopping experience? Check out the link below!

 

https://route.com

 

Tracking

Once you make a purchase, you’ll receive a Route+ tracking email where you will find your Route-specific ID to easily access your tracking, make inquiries, or file a claim if needed through their website or app. If you choose not to add Route+ to your order, you will still have access to visual tracking and through the Route App. 

Go Mobile!

Download the Route mobile app to see your order history, track your package, or file a claim in just three clicks. 

 

Download the App!


 

ROUTE TERMS AND CONDITIONS



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