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Guarantee
At Nova, we take great pride in crafting wax warmers that not only look stunning but also perform flawlessly. Before they leave our hands, each and every Nova Wax Warmer undergoes internal testing to ensure its functionality. We even inspect them for any sneaky cosmetic mishaps before shipping them your way. But hey, we understand that even the most carefully crafted products can encounter a hiccup or two. That's why we're thrilled to offer complimentary 1-year Repair or Replace Warranty on all warmers, because we believe in standing by our creations. If, by a rare stroke of misfortune, you happen to receive a warmer that isn't as cooperative as it should be, we've got your back. Simply reach out to us, and if it falls within the one-year warranty period, we'll happily replace it for you. That's our promise. For more information on our warranty, please click here. If you would like additional coverage for your warmer that extends beyond the included warranty, we recommend joining the Warmer Care Program.
