Thank you for your feedback on our hard wax. We're concerned about the difficulties and bruising you experienced, as these aren't typical outcomes with our product.
Our hard wax is designed for effective use with thin application. The ideal consistency is thick and honey-like, allowing you to scoop and twirl without dripping. Bruising can occur due to factors like not holding skin taut, skin sensitivity, certain medications, or applying too much/too hot wax. We always recommend patch testing before a full session. We take pride in our formula and want to ensure you have the best experience. We'll be reaching out to learn more about your issue and share helpful resources for a more positive next waxing session. We appreciate you bringing this to our attention and look forward to helping you achieve better results with Nova Wax.