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Q & A

by Nova CS December 26, 2019 2 min read

114 Comments

questions & answers - Nova Wax

We want to thank you for the overwhelming response from our Black Friday & Cyber Monday month-long Mashup sale. It was the BIGGEST and most successful sale that we have ever had! We received copious amounts of orders and we want to apologize for any packages that were delayed as we just simply didn’t have the manpower to get all orders out in time. After all, we are human and doing our best to get your Nova in SUPERNOVA speed but sometimes the universe works against us. (womp, womp)

Thank you all for understanding and being patient with us. It has truly been a VERY busy holiday season which we are extremely thankful for but we definitely will be more prepared for the rush next year!

In the midst of all the chaos, we received the same three questions from hundreds of you so we wanted to address them today.

FREQUENTLY ASKED QUESTIONS

Do you offer samples?

At this current time, we do not offer any samples, but we do however offer a 500g quantity box which is a perfect small amount for sampling. It’s enough for a few small sessions that will determine whether Nova is the wax for you. We stand by our product and know that you will LOVE it. You can get it here

Do you offer training?

Nova does not offer product training but the founder, Liz Lugo, offers waxing technique training classes where she uses Nova wax for her demonstrations. She also has tutorials on her YouTube channel which are very helpful and informative- search “lizlugo” for her channel. You may call or text 760.708.6320 to get more information on her classes and schedule.

Do you offer international shipping?

If you haven’t already heard - we are excited to announce that we officially launched our online shipping last week (December 17th) so you can all FINALLY order Nova globally. We are constantly expanding and growing and doing our best to get you an amazing product anywhere you may be. If your country is not on the list - hang tight, we are adding more delivery locations gradually.

We will be posting more frequently asked questions in future blogs so stay tuned! If you have any questions that you would like us to answer, please reach out to us and we will be more than happy to help you.

SHINE ON!

Nova CS
Nova CS

100 Responses

Katie

January 16, 2020

@_kayy.14_

GabbyBxrr

January 13, 2020

@gabbybxrr

@gabbybxrr

January 13, 2020

❤️❤️❤️

Genessen

January 08, 2020

🥺🤞🏼🤞🏼

Ana

January 06, 2020

@chilelimonsal 🤞🏼🤞🏼🤞🏼🤞🏼

Shay

January 06, 2020

Shay1ofnone_

Caroline

January 06, 2020

@lashandbrowangel

Tamzyn Davy

January 06, 2020

@thisistamzyn

Yvette

January 05, 2020

@beautybyyvee

Siân Deia

January 05, 2020

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Cathy

January 05, 2020

@cviola6835

Jennifer

January 05, 2020

@jennifer.viola

Stephanie Lopez

January 05, 2020

@stephupbeaute

Manon

January 05, 2020

@manon_ana

Megan

January 05, 2020

@_meganfarrell_

Lauren Heller

January 04, 2020

@lauren._.victoria

Maria Muns

January 04, 2020

@Maria_ladyredlash

Vivian Camper

January 04, 2020

I need nova wax in my life 😂 @notviviancamper

@bellezabyteresa

January 04, 2020

🙏🖤

Jailene Paz

January 04, 2020

@estheticsbyjailene

🤍🖤

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January 04, 2020

@beautyscibyty

Hattie Keller

January 04, 2020

@xohattie

Karina

January 04, 2020

IG : makeupxkarii ❣️

Letsss do this !!

Skyler C

January 04, 2020

@ makeupby.sky

Aubrey

January 04, 2020

@aubrey_and_cats ❤️

Adriana Marsol

January 04, 2020

@browaffair

Ashley

January 04, 2020

alix33_
❤️

Martha

January 04, 2020

@mgxnzlz

Semira

January 04, 2020

Ig: @l.semira.l

Seham

January 04, 2020

@msehammer 🥳

Katie

January 04, 2020

@KTLYNMARIE92

Cassandra T

January 04, 2020

@Missing_avengers

In love with the color. Would be so appreciative if I won 🤞🤞🤗❤❤🥳👋💕

Lauren

January 04, 2020

@laurensesthetics

Karina

January 04, 2020

IG : Reynosox3

Definitely crossing fingers 🤞🏼

Taylor

January 03, 2020

@t4yl0rlindsey

This would be a game changer for me!! Fingers crossed ❤️

Courtney Moore

January 03, 2020

@Courtdoesbrows

I never win anything! But I love your new wax so I’m giving this a try!

Aubrie

January 03, 2020

IG: @enhanced.beautybar
You rock!

Sunny

January 03, 2020

@thefreshskinstudio

Sunny

January 03, 2020

@thefreshskinstudio

Heidi c

January 03, 2020

Ig @hidizzzle #novawaxgiveaway

Millie

January 03, 2020

I would LOVE to win! I reposted #novawaxgiveaway

Kristen

January 03, 2020

Done! #novawaxgiveaway

@Kristen_esthetician

Olivia

January 03, 2020

My ig is @ohliviaj 💕 I love your videos! You do such an amazing job

Val

January 03, 2020

@meowmeowval

Posted🙏🏻

Rachel Zippi

January 03, 2020

Ig- makeupbyrachelxoxo ☺️

Ashlyn Williams

January 03, 2020

@solarbeautystudio

Lizzy G

January 03, 2020

🙏🏻♥️ Done, excited for the #novawaxgiveaway !

Skyler C

January 03, 2020

@skylercurrie

Kay

January 03, 2020

@ks.boxofbeute 💚

@_bmuae_

January 03, 2020

#novawaxgiveaway

Nicole

January 03, 2020

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Vanessa Zamudio

January 03, 2020

@contessa_nes

Melissa Ramos

January 03, 2020

🔗 @lashesbymeli

Maggie Delgado

January 03, 2020

@maggieadelgado

Gemma Mendez

January 03, 2020

@gems_esthetics

Dina

January 03, 2020

dina_noemi_
❤️

Mercedes

January 03, 2020

@bloomesthetics_

Mercedes

January 03, 2020

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Franny Sferrella

January 03, 2020

@franny.sferrella

Jayden Kinchen

January 03, 2020

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January 03, 2020

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January 03, 2020

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Nicole Browne

January 03, 2020

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January 03, 2020

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Brittney palencar

January 03, 2020

@brittneypalencar &
@brittneysbeautyxoxo

Kasey

January 03, 2020

@kaseyalexaesthetics

Cynthia Arellano

January 03, 2020

@skinbycynthiaa

Ashley Serna

January 03, 2020

Ash_serna

Luci lopez

January 03, 2020

@facialsby_luci

Done!

Serenity Brown

January 03, 2020

@makeup4serenityb I’m doneeeee 😍😍

Jaqueline Munoz

January 03, 2020

IG: @themommyessentials

Jenisa Medina

January 03, 2020

@aestheticxjenisa

Xiomarra Buitron

January 03, 2020

@xiomarrabuitron

Patricia

January 03, 2020

IG : @patriciarizea

Abriel

January 03, 2020

@beautyxbria

Katie

January 03, 2020

@katieokanee

🤍🤍🤍

Katie OKane -January 3, 2020

Sydney

January 03, 2020

@sydneys_esthetics

Elizabeth Rodriguez

January 03, 2020

IG: @just_potato_me

Natalia Dennis

January 03, 2020

@nataliascountrycuts

Courtney Cordeiro

January 03, 2020

@_cc_lashes_

Jeimylee

January 03, 2020

@sharkbait_05

❤️ ✨ ✨

Alicia Hutchinson/ @chicartistrystudio

January 03, 2020

@chicartistrystudio
✨✨✨✨✨✨✨

Brookelyn K

January 03, 2020

This wax is honestly too bomb! I love how strips can be laid so thin and yet stays so malleable! Literally the best wax I’ve used since working at EWC. Forever customer right here ✨🖤 @kingbeauty03

Isabella Fiala

January 03, 2020

instagram handle: fialaskincare 🤗💕

Lola

January 03, 2020

@Mars__epiphany 💕🌙

Lauren Pelorin

January 03, 2020

( I forgot to post my tag in the previous comment 🙈 @_lo_elena_eight1 )

Lauren Pelorin

January 03, 2020

Done DADA!!! Happy 2020! Thank youuuuu for sharing your inspiration!

Wendy Arriola

January 03, 2020

@xwendyarriolax

Hannah Garza

January 02, 2020

@hannahray_21

🤗🤗🤗🤗🤗🤗

Jennifer

January 02, 2020

@asapjdogg

Perry

January 02, 2020

@soulpurposefarm

Christina

January 02, 2020

@Christinaceline_

Katie Krikorian

January 02, 2020

@_katiekrikorian

Nova Wax = Holy Grail 🙏🏼

Taylor

January 02, 2020

@tarajokeee

Mary DeJesus

January 02, 2020

@half_latina_baby

Paola

January 02, 2020

@prettypaola_

Cristal

January 02, 2020

@cristalescobar_

Rebecca Moran

January 02, 2020

@organicrebecca

Laylah

January 02, 2020

#NovaWaxGiveaway
IG: @Lielahcreasha hope I win 🤍

Denise Azure

January 02, 2020

#novawaxgiveaway

@browsbyazure

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